Terms and Conditions

General Terms and Conditions (GTC)

The following General Terms and Conditions (GTC) govern the sale of products

by Louis-Morris Ried, Neckarstraße 1, 74354, Besigheim, Phone: 004915116108002, E-Mail:

hallo@latelio.de, hereinafter referred to as "Provider," via the online shop at www.latelio.de.

§ 1 Scope of Application

(1) These GTC apply to all contracts concluded between the Provider and private customers (within the meaning

of § 13 BGB) via the online shop at www.latelio.de. Orders from

entrepreneurs, traders, freelancers, or commercial resellers are

excluded.

(2) Deviating terms and conditions of the customer do not apply, unless the

Provider expressly agrees to their validity in writing.

(3) The range of products offered includes: home decor, accessories, textiles, and interior design.

§ 2 Conclusion of Contract

(1) The contract is concluded with the Provider: Louis-Morris Ried, Neckarstraße 1, 74354,

Besigheim.

(2) The contract and negotiation language is German.

(3) The offers in the online shop are exclusively for customers with a delivery address in

Germany and are only intended for private customers.

(4) The customer must be at least 18 years old.

(5) The presentation of products in the online shop does not constitute a legally binding offer, but

an invitation to place an order. The customer makes a binding offer bycompleting the ordering process and clicking the "order with obligation to pay" button at the end. The

receipt of the order will be confirmed by an automatic e-mail, which, however, does not yet constitute an

acceptance of the offer. The purchase contract is only concluded by an express

acceptance confirmation by e-mail or by shipping the goods.

(6) Orders exceeding household quantities require the express

consent of the Provider. This applies to both the number of products ordered within a single

order and the placement of multiple orders for the same product.

(7) Order data will be stored after the contract is concluded and can be viewed in the customer login.

(8) The customer agrees to receive invoices exclusively electronically.

Electronic invoices will be provided by email or in the customer account.

§ 3 Right of Withdrawal

(1) Right of withdrawal for private customers

The customer has the right to withdraw from the contract within fourteen days without giving any reasons.

The withdrawal period is fourteen days from the day on which the customer or a third party designated by him,

who is not the carrier, has taken possession of the last goods.

To exercise the right of withdrawal, the customer must inform the provider, Louis-Morris Ried, Neckarstraße 1

, 74354, Besigheim, by means of a clear statement (e.g., a letter sent by post or

an e-mail) about his decision to withdraw from the contract. The customer can use the

attached sample withdrawal form for this purpose, which is not mandatory.

To comply with the withdrawal period, it is sufficient that the customer sends the notification of the exercise of the

right of withdrawal before the expiry of the withdrawal period.(2) Consequences of withdrawal

If the customer withdraws from the contract, the provider shall repay all payments received from the customer,

including delivery costs (with the exception of the additional costs resulting from the customer's choice

of a different type of delivery than the cheapest standard delivery offered by the provider), without undue delay

and at the latest within fourteen days from the day on which the notification of the withdrawal of this contract was received by the provider.

For this repayment, the provider shall use the same means of payment that the customer used in the

original transaction, unless expressly agreed otherwise; in no case will the customer be charged fees for this repayment.

The provider may refuse repayment until he has received the goods back or until the customer

has provided proof that he has returned the goods, whichever is the earlier.

The customer must return or hand over the goods without undue delay and in any event no later than fourteen days from the day

on which he informs the provider of the withdrawal from this contract. The deadline is met if the customer sends the goods

before the expiry of the fourteen-day period.

The customer bears the costs of returning the goods.

The customer only has to pay for any loss in value of the goods if this loss in value is due to handling the goods

that is not necessary for checking their condition, properties, and functionality.

Sample Withdrawal Form

If the customer wishes to withdraw from the contract, they can fill out and

send back this form:

Louis-Morris Ried, Neckarstraße 1, 74354, Besigheim

Hereby I/we withdraw from the contract concluded by me/us for:

- the purchase of the following goods/services:- Ordered on/received on:

- Name of consumer(s):

- Address of consumer(s):

- Date:

- Signature of consumer(s) (only for notification on paper):

________________________________

§ 4 Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated

and for the manufacture of which an individual choice or determination by the consumer

is decisive or which are clearly tailored to the personal needs of the consumer.

It also does not apply to goods that can spoil quickly or whose expiry date would be quickly exceeded.

Furthermore, goods delivered sealed and unsuitable for return for reasons of health protection

or hygiene if their seal has been removed after delivery are excluded from the right of withdrawal.

Moreover, the right of withdrawal does not apply to goods that, after delivery, are inseparably mixed

with other goods due to their nature. Finally, goods in a sealed package whose

seal has been removed after delivery, such as CDs, DVDs or software, are also excluded from the right of withdrawal.

§ 5 Prices and Shipping Costs

(1) All prices include the applicable statutory value-added tax.

(2) The stated prices are exclusive of the respective shipping costs, unless expressly stated

otherwise.

(3) It may happen that products in the online shop are accidentally priced incorrectly.

In such a case, the provider will contact the customer before shipping the goods

to inform them that the actual price is higher, and ask if theywant to purchase the product at the correct price or cancel the order. Should the correct price

of a product be lower than the stated price, the provider will charge the lower amount

and send the product.

(4) The prices valid at the time of the order apply. If list prices are available,

the list prices at the time of the order apply.

(5) To place an order, the customer must register and create a customer account.

§ 6 Customs

(1) For orders shipped outside the European Union, import duties and taxes may

apply once the package reaches its destination. These additional charges

must be borne by the customer; the provider has no control over these charges. Since customs

regulations vary from country to country, the customer should contact their local customs authority

for further information.

(2) For orders from outside the European Union, the customer is considered the importer

and must comply with all laws and regulations of the country where they receive the

products. The provider points out that cross-border deliveries may be subject to opening

and inspection by customs authorities.

§ 7 Terms of Payment

(1) Payment of the purchase price is due upon conclusion of the contract. The customer can pay the purchase price using

the payment methods specified in the online shop.

(2) Prepayment: The full invoice amount must be transferred to the specified account within 7 calendar days after

receipt of order. Shipping will take place after payment is received.

(3) PayPal: After completing the order, the customer will be redirected to PayPal, where they caninitiate the payment. Shipping will take place after confirmation of payment receipt.

(4) The customer enters their Maestro card details during the order process. The debit

occurs after the goods have been shipped.

(5) Credit Card: The customer enters their credit card details during the order process. The

debit occurs after the goods have been shipped.

(6) SEPA Direct Debit: The customer grants the provider a SEPA core mandate. The pre-notification

of the debit will be made before the account is charged. Shipping will take place after the invoice amount has been

collected.

(7) Cash on Delivery: The customer pays the invoice amount directly to the delivery person upon delivery of the goods.

(8) Klarna: The customer can pay by invoice or in installments via Klarna. The

payment terms are set by Klarna.

(9) Gift Card: The customer can settle the invoice amount with a valid gift card from the

provider. Shipping will take place after confirmation of payment.

(10) Apple Pay: The customer enters their Apple Pay details during the order process and confirms

payment via Apple Pay. The debit occurs after the goods have been shipped.

(11) Google Pay: The customer enters their Google Pay details during the order process and

confirms payment via Google Pay. The debit occurs after the goods have been shipped.

(12) Upon shipment of the goods, the invoice will be sent by e-mail or, if no e-mail address is provided,

by post to the specified billing address.

(13) If the customer defaults on payment or a chargeback occurs, the provider is entitled to claim

damages for delay (e.g., reminder fees, interest on arrears, chargeback fees).

(14) Payment by sending cash or checks is not possible.§ 8 Retention of Title

(1) The delivered goods remain the property of the provider until full payment of the purchase price.

(2) The customer is obliged to treat the goods with care during the period of retention of title.

In particular, they must carry out all necessary maintenance and inspection work at their own expense in due time.

(3) The customer must immediately notify the provider in writing if the goods are seized

or otherwise subjected to third-party intervention, so that the provider can file a complaint in accordance with § 771 ZPO.

Insofar as the third party is not able to reimburse the provider for the judicial and extrajudicial

costs of a complaint in accordance with § 771 ZPO, the customer is liable for the loss incurred by the provider.

§ 9 Delivery, Cancellation, and Shipping

(1) Unless otherwise stated in the offer, the delivery time is expected to be 7 business days.

The provider endeavors to adhere to the stated delivery times. Should delivery deadlines not

be met, the customer will be informed immediately and any payments already made

will be refunded.

(2) Unless otherwise agreed, delivery will be made to the delivery address specified by the customer

within Germany. Information on product availability can be found on the provider's website.

All information regarding availability, shipping, or delivery times is non-binding, unless

expressly marked as binding.

(3) Should it be determined during the processing of the order that the ordered products

are not available, the customer will be informed immediately by e-mail or message in the customer account.

The customer's legal claims remain unaffected.

(4) Delivery will be made according to the customer's chosen payment method. For prepayment, delivery

will be made after payment is received. For all other payment methods, delivery will be made after conclusion of the contract.(5) Should the order be sent in several packages, the customer may receive a separate shipping confirmation for each package.

In this case, a separate purchase contract is concluded for each shipping confirmation for the products listed in the respective shipping confirmation.

(6) The customer can cancel their order free of charge until the goods are shipped. After

shipping, cancellation is only possible in accordance with the regulations on the right of withdrawal. A right of

cancellation does not exist for certain product types and services, in particular digital

content or software that is not provided on a physical medium (e.g., CD or DVD)

once the download or use (whichever occurs first) has started.

(7) Partial deliveries are permissible, provided they are reasonable for the customer. Additional shipping costs

will only be incurred if expressly agreed upon.

(8) Should the delivery of the goods fail due to the customer's fault, the provider reserves the

right to withdraw from the contract. Any payments already made will be immediately refunded to the

customer.

(9) If the provider is unable to deliver the ordered goods through no fault of their own because

the provider's supplier fails to fulfill their contractual obligations, the provider is entitled to

withdraw from the contract. In this case, the customer will be informed immediately and any payments already made

will be refunded.

(10) For orders of digital products that are provided via download, the customer will receive

a link to download the purchased digital content after payment is received. The

right of withdrawal expires as soon as the customer has started the download and expressly

agreed that the performance of the contract will begin before the expiry of the withdrawal period.

(11) Should the delivery of the ordered products be delayed or made impossible by force majeure or other unforeseen,

extraordinary, and unavoidable circumstances - such as natural disasters, war, strikes, or

governmental measures - the delivery periods will be extended appropriately.

The provider will inform the customer immediately about the unavailability. In

these cases, the provider is entitled to withdraw from the contract. The customer will be informed

immediately about the withdrawal, and any payments already made will be refunded.(12) The provider is not liable for delays in delivery caused by circumstances

beyond its control (force majeure). In such a case, the

customer will be informed immediately, and a new delivery date will be agreed upon.

§ 10 Transport Damage

(1) Should you receive goods with obvious transport damage, please complain about such

defects immediately to the delivery agent and contact us without delay.

(2) Failure to make a complaint or contact us has no consequences for your statutory

warranty rights. However, it helps us to assert our own claims

against the carrier or transport insurance.

§ 11 Warranty

(1) Warranty for Private Customers

If the customer is a consumer, the warranty is governed by statutory provisions.

Consumers in the EU have, in addition to their 30-day return guarantee, a statutory

warranty right of two years from delivery of the goods.

(2) Used Goods

For used goods, the warranty period may be shorter than two years.

§ 12 Liability

(1) If the customer is a consumer, liability is governed by statutory provisions.

(2) The provider's liability for contractual breaches of duty and for tort is limited to intent and

gross negligence. This limitation of liability does not apply to injury to life,

body and health of the customer, in case of claims due to the violation of essential

contractual obligations (cardinal obligations) and in case of compensation for damages due to delay according to § 286 BGB. In this respect, the provider is liable for every degree of fault.

(3) In the event of slight negligence in the breach of essential contractual obligations (cardinal obligations), the liability

of the provider is limited in amount to the typically foreseeable damage. Essential

contractual obligations are those whose fulfillment is necessary to achieve the contractual objective and on

whose compliance the customer may regularly rely.

(4) The aforementioned exclusion of liability also applies to slightly negligent breaches of duty by the

legal representatives or vicarious agents of the provider.

(5) The provider assumes no responsibility for the content and accuracy of the information in

registration and profile data of customers as well as other content generated by customers.

(6) Claims for damages are limited to the foreseeable damage typical of the contract. In the

case of delay, the maximum liability is 5% of the order value.

(7) Claims for damages based on injury to life, body or health

become statute-barred after 30 years; all other claims for damages become statute-barred after two

years. The limitation period begins at the end of the year in which the claim arose

and the creditor became aware of the circumstances giving rise to the claim and the identity of the

debtor or should have become aware without gross negligence (§ 199 para. 1 BGB).

(8) The provider is entitled to check texts created and files uploaded by customers for

compliance with legal regulations and legal provisions. In case of

violations, the provider reserves the right to remove these contents in whole or in part, if necessary.

(9) Liability under the Product Liability Act remains unaffected.

§ 13 Data Protection

(1) The collection and processing of personal data is carried out in accordance with the applicable

data protection regulations. The provider undertakes to treat the customer's data confidentially

and not to pass it on to third parties, unless the customer has expressly consented or there is a legal obligation.

(2) The customer has the right to receive information about his stored data at any time free of charge

and to request their correction, deletion or restriction of processing.

(3) Further information on data protection can be found in the provider's data protection declaration.

§ 14 Set-off and Right of Retention

(1) The customer is only entitled to set off if his counterclaim has been legally established

or is undisputed by the provider.

(2) The customer can only exercise a right of retention insofar as his counterclaim is based on

the same contractual relationship.

§ 15 Special Features for Digital Products and Services

(1) Digital products are usually made available to the customer by download or e-mail.

After receipt of payment, the customer receives the corresponding access data or

download links.

(2) The statutory warranty rights for defects apply to digital products. In the event of a defect,

the customer has the right to supplementary performance, i.e., rectification of the defect or delivery of a

defect-free product.

(3) The customer must ensure that the technical requirements for receiving and

using the digital products are met. The provider assumes no liability for disruptions

or damages caused by inadequate technical requirements on the customer's part.

(4) For services that are not provided in the form of physical products or digital content,

the legal provisions for service contracts (§§ 611 et seq. BGB) apply. (5) The customer undertakes to provide all

necessary cooperation actions promptly and completely within the scope of using services. If the customer

does not comply with this obligation, the provider may charge for the additional effort incurred as a result.

§ 16 Rights of Use for Digital Content

(1) Upon purchasing a digital product, the customer receives a simple, non-transferable, unlimited right of use

to the acquired content, unless otherwise agreed.

(2) The customer is not entitled to reproduce, distribute or make the digital content publicly

available, unless this is expressly permitted by contract.

(3) All copyrights remain with the provider or the respective rights holder.

§ 17 User Account

(1) The customer is obliged to provide complete and truthful information when registering and creating the user account.

and truthful information. The customer must keep his access data (username and

password) safe and protect them from third-party access. The provider is not liable for

damages resulting from the misuse of access data, unless the provider is responsible for the misuse.

misuse. The customer may only create one user account. Multiple registrations are

not permitted and may lead to the blocking or deletion of user accounts.

(2) The customer is obliged to update changes to his personal data, especially contact and

payment data, immediately in the user account. The customer is responsible for all

activities carried out under his user account, unless he is not

responsible for the misuse of his account.

(3) The provider reserves the right to suspend or delete the user account if

there are indications of misuse, the customer violates these GTC or if the customer has provided incorrect information during registration. The customer can request the

deletion of his user account at any time. The provider will delete the user account and all associated

data immediately, provided there are no legal retention obligations.

After deletion of the user account, the customer can only create a new user account by re-registering.

(4) The provider endeavors to ensure a high availability of the user account. Temporary

restrictions or interruptions due to technical maintenance or

unforeseeable events (e.g. force majeure) cannot be excluded, however. The

provider is not liable for damages caused by a temporary unavailability of the

user account, unless the provider is responsible for the unavailability.

(5) The provider reserves the right to change, extend or restrict functions and content of the user account at any time.

change, extend or restrict. Changes to this clause will be communicated to the customer

by e-mail at least four weeks before they come into effect. If the customer does not object to the

changes within four weeks of receipt of the change notification, the

changes shall be deemed accepted. The provider will specifically inform the customer of this legal consequence in the

change notification.

§ 18 Amendments to the GTC

(1) The provider reserves the right to amend these GTC at any time with effect for the future.

(2) The changes will be communicated to the customer by e-mail at least four weeks before they come into effect.

(3) If the customer does not object to the changes within four weeks of receipt of the

change notification, the changes shall be deemed accepted. The provider will specifically inform the customer of

this legal consequence in the change notification.

§ 19 Force Majeure (1) Events of force majeure which make the delivery significantly more difficult or impossible for the provider

entitle the provider to postpone the delivery for the duration of the hindrance

or to withdraw from the contract in whole or in part for the unfulfilled part.

(2) Force majeure includes all events that are beyond the control of the provider

and whose occurrence was not foreseeable at the time of contract conclusion, such as

natural disasters, war, terrorist attacks, import and export bans, strikes, official

orders or other serious operational disruptions for which the provider is not responsible.

§ 20 Assignment of Contract

(1) The provider is entitled to assign his rights and

obligations under this contractual relationship in whole or in part to a third party with a notice period of four weeks.

(2) In this case, the customer has the right to terminate the contract with immediate effect.

§ 21 Applicable Law and Place of Jurisdiction

(1) All legal relationships between the provider and the customer are governed by the law of the

Federal Republic of Germany to the exclusion of the UN Convention on Contracts for the International Sale of Goods. For consumers, this

choice of law applies only insofar as the protection granted by mandatory provisions of the law of the state

of the consumer's habitual residence is not withdrawn thereby.

(2) If the customer is a merchant, a legal entity under public law or a special fund under public law,

the exclusive place of jurisdiction for all disputes arising from this contract is the

provider's registered office.

§ 22 Online Dispute Resolution and Participation in Conciliation Procedures

The European Commission provides a platform for online dispute resolution (ODR), which can be accessed at

https://www.ec.europa.eu/consumers/odr. The provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. Nevertheless, the provider always endeavors to settle any disagreements arising from a contract amicably.

§ 23 Final Provisions

(1) The contract language is German.

(2) The provider does not offer any products or services for purchase by minors.

Products for children can only be purchased by adults. Persons under 18 years of age may

only use the website with the involvement of a parent or guardian.

(3) Should individual provisions of these GTC be or become ineffective or unenforceable after

contract conclusion, the effectiveness of the remaining

provisions remains unaffected. In place of the ineffective or unenforceable provision, a valid and enforceable provision shall be substituted whose effects come closest to the economic objective that the contracting parties pursued with the ineffective or unenforceable provision.

(4) Amendments or additions to these GTC must be made in writing. This also applies to the

waiving of this written form requirement.

(5) The provider reserves the right to make changes to the website, rules, terms

including these GTC at any time. Your order will be subject to the

terms of sale, contract terms and GTC that are in force at the time of your

order, unless a change to these terms is required by law or by

official order (in which case they will also apply to orders you have previously placed).

(6) There are no verbal ancillary agreements. Amendments or additions to this agreement

must be made in writing.